We spend a lot of time thinking about and working on what the future of real-time looks like with our customers and community. When we discover insights worth sharing, we will create valuable content, tools and templates here that you can use and provide feedback on.
Our CTO, Dan Pedroso shares what engineers don’t like to happen in the middle of a sprint and why the future of real time CX is about frictionless speed and enablement.
Eating lots of pizza because your local outlet always seems to know when your tummy’s rumbling? X-Functions’ Co-Founder and Chief Data Scientist Thomas Atkins might be to blame. He applies contextual information and behavioural data to algorithms and uses them to improve the customer experience at companies including Domino’s and Sportsbet — and he’ll be helping X-Functions’ customers to do the same.
We're gradually opening up early access to companies who like to build and automate the future of X.